FAQ's

The $99 inspection is the call-out, and it is credited back to you when the work goes ahead. There is no separate surprise surcharge added at the end. You see the quoted price before any work starts.

Yes. Our hours are Monday to Friday 7:00am to 5:30pm and Saturday 7:00am to 3:00pm. We are closed Sundays. For a power outage or urgent fault during operating hours, let us know and we will prioritise it.

Yes, we have a small team that can handle all three, so a renovation list that would otherwise mean separate trades gets quoted and carried out together.

Sometimes. A 7kW charger is a heavy continuous load, and an older or full board may lack the capacity or protection to add it. We check that as part of the quote, and because we are A-Grade electricians we can do the board or mains upgrade and the charger as one job if needed.

For most homes, 7kW on single-phase power is the right call: most cars cap their home charging there and it suits the supply houses already have. A 22kW charger only reaches full speed on three-phase power, so it mainly suits workplaces, fleets or three-phase homes. We will advise on your car and supply.

A power point will trickle-charge a car, but slowly, and running it for hours is not what a general circuit was built for. A dedicated EV circuit and wall charger is faster, safer and protected on its own, which is the setup we install.

Yes. We install single home chargers and multi-bay commercial and workplace setups, including the shared supply and smart load management a bank of chargers needs. There are Victorian VEU rebates that can apply to some energy-efficiency upgrades, and eligibility depends on the work, so we will tell you upfront whether your job qualifies.

Often with smart charging, yes. A networked charger schedules onto off-peak rates and balances the load so two cars on the one supply do not pull the house past its limit. We will look at your board and your driving pattern and say whether one unit suits both cars or a second point makes more sense.

Not with us. Most EV jobs split into two trades because the supplier only fits the charger and subs out the circuit and board work, which also means each can blame the other if a fault turns up later. Martin is A-Grade licensed and does all of it, so the wiring, any switchboard work and the charger are one booking, one quote and one warranty, with one team answerable for the whole install.

Eligibility under the Victorian Energy Upgrades program turns on what you are replacing, the type of property, and the approved high-efficiency unit going in, so there is no blanket yes or no. We are licensed to claim VEU rebates, so we check your job, tell you whether it qualifies, and where it does, apply the savings and handle the certificate paperwork.

No. Rebate values move with the system you install and the certificates it generates, so there is no single headline number that fits every job, whatever a flyer claims. The accurate answer is the one we work out against your actual install. Ask us, and we will tell you honestly what your job is likely to qualify for rather than a figure pulled from an ad.

Yes. The certificates are tied to the install being done by an accredited party to the program's method, not just to an approved unit turning up. Because the cooling and the electrical work are one licensed trade here, the install and the claim paperwork sit with the same contractor rather than being split between a fitter and a separate sparky.

Yes. It runs on a dedicated circuit back to the switchboard, with an isolating switch at the outdoor unit so it can be safely shut off for service. On an older board there may not be room or the right protection to add that circuit. Because Martin is an A-Grade electrician, the circuit, the isolator and any board work are part of the same quote and the same warranty as the unit, not a separate job.

Yes, and that is the point of using one trade. Martin is an A-Grade electrician who is also licensed to install split systems, so the dedicated circuit, any switchboard work and the unit are one quote under one warranty, rather than a fitter and a separate electrician you have to coordinate.

It depends on the rooms. A multi-head keeps a single outdoor unit on the property and suits a cluster of rooms cooled at the same time of day; separate single splits suit rooms used on their own. We work out which fits your home and size each head to the room.

Almost never. Most families get the comfort they want from the living area and the main bedroom, with a study or a second bedroom behind them. We plan the rooms you actually use, which usually means a smaller, better-targeted system than you might expect.

Often, where the condenser sits on common property or the pipework crosses it, which is common on apartments and townhouses. We look at where the unit can go and how the line set runs before quoting, and factor in what the body corporate is likely to ask for, so it is sorted up front rather than discovered on the day.