
Plenty of people now start a split system install the same way: working out whether a rebate covers part of it before they ever ring an installer. Smartlec is built to answer that on the first call, because it has been fitting split systems and claiming Victorian Energy Upgrades rebates for eligible jobs since 2017. The difference here is who turns up: Martin Turnbull is a licensed A-Grade electrician who is also licensed to install split systems, so the unit and the wiring behind it are one trade, not two.
This is the home base for our split-system work, run out of Prahran. The short version: supply and install for homes and businesses, and VEU rebates handled where you qualify.
A split system is the most direct way to cool a room or two well, and we both supply the unit and install it, so you are not sourcing equipment one place and a fitter another. Most homes start with a single head: one indoor unit in the living area or main bedroom, paired with an outdoor condenser sized to the room. From there it scales. A multi-head setup runs several indoor units off one outdoor unit, which suits a home wanting the bedrooms and living area covered without a row of condensers down the side of the house, and larger jobs move toward whole-home cooling, zoned room by room.
Businesses get the same range. A shop, studio, office or small commercial space can run a single wall unit or several heads, on the same licence and standard as a home job. Tell us the rooms you want cooled and how the space is used, and that decides the system long before a price does.
This is the part most installers leave you to chase, and it is where Smartlec earns its keep. Through the Victorian Energy Upgrades program, a government scheme that rewards efficient heating and cooling, an approved high-efficiency split system can generate certificates that come off the cost of your install as a discount. We are licensed to claim VEU rebates, so where your job qualifies the savings are applied to your quote rather than left for you to work out afterwards.
The honest framing matters here, because it is the question every Prahran customer asks. A rebate is not automatic and it is not a fixed figure. Eligibility depends on the system you are replacing, the type of property, and the unit going in, so the only accurate answer is one given against your actual job. What we can promise is that we handle the paperwork: we confirm whether you qualify, supply systems that meet the program's requirements, manage the certificate side, and apply the rebate to your quote where it applies. If you are also weighing up getting off gas as part of the same move to all-electric, that rebate conversation often covers both at once.
No installer can put a real split-system price on a website, because the unit you choose, the wall the indoor head goes on, the run to the outdoor unit and the state of your existing power all move the number. So rather than quote blind, we come and look. A $99 inspection covers an assessment of the job in person, an itemised quote, and then that $99 is waived in full the moment you go ahead. A straightforward swap we can often scope from a few photos. Either way the figure is fixed before work starts, with any rebate you qualify for already in it, so you see the real cost rather than a number with savings to chase later.
Getting the size right is the difference between a system that holds a room comfortably and one that runs flat out and never quite gets there. As a rough guide, capacity is measured in kilowatts and matched to the room: a small bedroom might want a 2.5kW head, an average living area something in the 5kW to 6kW range, and a large open-plan space more again. Ceiling height, window area and how much sun the room cops all shift it, which is why we size against your actual rooms rather than a chart.
Then it is single head against multi-head: one room, one head; several rooms used at different times, and a multi-head off a single outdoor unit usually beats separate systems. On brands, we install the quality names you will recognise, Daikin, Mitsubishi Electric and Fujitsu among them, rather than tying you to one we are obliged to push. We will tell you which unit suits the room and your budget, and which qualifies for a rebate, before you commit.
Here is the wedge most people do not think about until something trips. A split system is not just a unit bolted to a wall: it usually wants its own dedicated circuit, and on an older home the switchboard feeding it may be full or still running old fuse-style protection.
If your board needs work before the system goes in, it is the same quote and the same warranty as the install, not a second contractor you have to find. It is the same reason customers come to us for EV charger installation and broader electrical work: one licence covers the appliance and the supply behind it.
None of that is decoration on a job like this. A split system draws steadily for hours through summer, and a corner cut in the circuit behind it stays out of sight until heat finds it. A licence you can verify, real insurance and a warranty that does not lapse are how you know it was done to standard.
Smartlec is based in Prahran, at 23 Regent St. We work the inner south-east from here, not from a depot across town, and that base puts us a short drive from every street we cover. We install split systems across the surrounding suburbs, including South Yarra, Richmond, Kew, Hawthorn, Camberwell, Glen Iris, Malvern, St Kilda and Brighton, reaching roughly 30km from Prahran. Because the same licence covers safety and compliance, an install is also a sensible moment for an electrical safety check if your board is older and you have wondered about it.
Looking to get a quote? Please call us on 1300 870 531 or reach out online. You get back a fixed price with any rebate you qualify for already in it, so the number you are quoted is the number you pay. Our hours are Monday to Friday 7:00am to 5:30pm and Saturday 7:00am to 3:00pm. The unit on the wall is the simple part. The circuit behind it and the rebate in front of it are where this job is won, and both are ours to handle.
There is no flat figure, because the unit, the wall it goes on, the pipe run and the state of your switchboard all change it. We charge a $99 inspection for a fixed, itemised quote, and that $99 is waived when you go ahead. A simple install can often be quoted from photos.
Often, yes, through the Victorian Energy Upgrades program, but it is not a set amount or an automatic one. Eligibility depends on the system you are replacing, your property and the unit going in. We are licensed to claim VEU rebates, so we check whether your job qualifies and, where it does, apply the savings to your quote and handle the certificate paperwork for you.
No. Rebate values move with the system you install and the certificates it generates, so there is no single headline number that fits every job, whatever a flyer claims. The accurate answer is the one we work out against your actual install. Ask us, and we will tell you honestly what your job is likely to qualify for rather than a figure pulled from an ad.
Sometimes. A split system wants its own circuit, and an older or full board may not have room for it. Because Martin is an A-Grade electrician, we check that as part of the quote and, if the board needs attention, do it as the same job under the same warranty rather than sending you to a second contractor.
Prahran VIC, Australia
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