
A split system installation in a Richmond terrace turns on one question before the unit is even chosen: where the outdoor condenser can sit, and how the pipe run reaches it without scarring a single-fronted facade or a body-corporate wall. Martin Turnbull, a licensed A-Grade electrician who has run Smartlec since 2017, settles that first, because on inner-city stock it decides the job more than the model on the wall does. Richmond carries the most cooling demand of any suburb we install across, from period homes off Bridge Road to warehouse conversions and the Swan Street shopfronts. Tell us the room you want cooled and which way the outside wall faces, and a firm price follows.
We both supply the unit and install it, so you are not buying a system from one place and chasing a fitter from another. A home usually starts with a single head in the living area or main bedroom. Where a few rooms need covering, a multi-head off one outdoor unit keeps a single condenser on the wall instead of a row down a narrow side return, and suits rooms used at different times. The commercial side is steady work here too: a Swan Street shopfront, a Bridge Road studio or a small office runs the same way, on the same licence and standard as a house.
Sizing is what makes any of it work. Capacity is measured in kilowatts and matched to the space, so a small Richmond bedroom might want a 2.5kW head, an average living area something in the 5kW to 6kW range, and an open-plan warehouse conversion more again. Ceiling height, window area and afternoon sun all move it, which is why we size against your actual rooms. We install the names you will recognise, Daikin, Mitsubishi Electric and Fujitsu among them, and tell you which unit suits the room, your budget and a rebate before you commit, rather than pushing one we are tied to.
This is the part that catches people out, and it is specific to inner-city stock. A standard install pictures a clear side wall and an easy drop to a condenser at ground level, and a single-fronted Richmond terrace rarely offers either. There is often no side access at all, the rear opens onto a tight courtyard or a bluestone lane, and on an apartment the only available wall belongs to the building rather than to you.
So the placement comes first. The outdoor unit needs airflow, a mounting point that can carry it, and a position that will not push noise into a neighbour's window a metre away. From there the line set, the thin pair of pipes linking the indoor and outdoor units, has to reach it cleanly, run discreetly along a parapet or through a cupboard rather than across a heritage facade, and stay within the length the system is rated for. On a shared wall or a strata building, we factor in what owners-corporation approval is likely to want before we quote, not after. None of that is guesswork on a terrace, which is why we look at the actual walls rather than price the job sight unseen.
No installer can put a real figure on a website, because the unit you choose, the wall the indoor head goes on, the run to the outdoor unit and the state of your existing power all move the number. On a terrace, where the condenser is half the work, a price quoted down the phone is a guess. So we come and look. A $99 inspection covers Martin assessing the job in person and handing you a fixed, itemised quote, and that $99 is waived in full the moment you go ahead. A straightforward swap we can often scope from a few clear photos. Either way the figure is locked before work starts, any rebate you qualify for already in it.
Most installers leave you to chase this, and it is worth a proper answer. Through the Victorian Energy Upgrades program, a government scheme that rewards efficient heating and cooling, an approved high-efficiency split system can generate certificates that come off the cost of your install as a discount. We are licensed to claim VEU rebates, so where your job qualifies the savings are applied to your quote rather than left for you to sort afterwards.
The honest framing matters, because it is the question Richmond customers ask most. A rebate is not automatic and it is not a fixed figure, whatever number a flyer puts in front of you. Eligibility depends on the system you are replacing, the type of property, and the unit going in, so the only accurate answer is one given against your actual job. What we promise is the paperwork: we confirm whether you qualify, supply systems that meet the program's requirements, manage the certificate side, and apply the rebate where it applies. If you are also weighing up getting off gas as part of a wider move to all-electric, that conversation often covers both at once.
Here is the part most people do not think about until something trips. A split system is not just a unit bolted to a wall. It usually wants its own dedicated circuit, and on an older Richmond home the switchboard feeding it may be full or still running old fuse-style protection. A dedicated air-conditioning business installs the unit, then sub-contracts the electrical side to whoever is free. Smartlec is the other way around. Martin is an A-Grade electrician first, licensed to install split systems as well, so the circuit, the switchboard check and the unit install are one job, one trade, one person accountable for the lot.
If your board needs work first, we carry out the switchboard and mains work ourselves, on the same quote and warranty, not as a second contractor you have to find. It is the same reason a Richmond EV charger or broader EV charger installation lands with us too: one licence covers the appliance and the supply behind it.
On a tight inner-city site, a fair bit of the work ends up where you cannot inspect it: the circuit in the wall, the bracket holding a condenser two storeys up, the seal on a line set run through a cupboard. So the part worth checking is who is accountable for it. Here is what stands behind the install:
A licence you can verify, real insurance and a warranty that does not lapse are how you know a job on a tight site was done to standard, not just done. An older board is also a sensible moment for an electrical safety check if you have wondered about it.
Ready to get a quote for split system installation in Richmond? Simply call 1300 870 531 or through the website. We sort the condenser placement and the pipe run first, then quote the unit, any board work and the rebate as one fixed number, so the figure you are given is the figure you pay. Our hours are Monday to Friday 7:00am to 5:30pm and Saturday 7:00am to 3:00pm.
We install split systems nearby in South Yarra and Hawthorn as well, with the full range on our Prahran split-system page.
Wherever it gets airflow, a wall that can carry it, and a position that does not push noise into a neighbour a metre away, which on a single-fronted terrace often means a rear courtyard, a parapet or a laneway-facing wall. We look at the available walls and the pipe run before quoting. On an apartment or a shared wall, we factor in what owners-corporation approval is likely to require so it is sorted up front.
Often, yes, through the Victorian Energy Upgrades program, but it is not a set amount or an automatic one. Eligibility depends on the system you are replacing, your property and the unit going in. We are licensed to claim VEU rebates, so we check whether your job qualifies and, where it does, apply the savings to your quote and handle the certificate paperwork for you.
Yes. A retail tenancy on Swan Street, a studio off Bridge Road or a small office runs a single wall unit or several heads on the same licence and standard as a house, and we size it to how the space is actually used.
Richmond VIC, Australia
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